Terms & Conditions
Terms Of Business
By entering this site you agree to the terms of business stated here. The placement of an online order indicates your acceptance of these terms and conditions.
If you are not completely satisfied with your purchase, you can return it within 14 days of purchase in its original condition and packaging (eg box). The box including any labels should not be defaced or damaged in anyway. We will refund the product price but unfortunately we are unable to refund any postage costs incurred returning the product. Returns can also be taken back to our store by contacting us on contact. Please take proof of purchase with you when returning items.
Please ensure your name and addresses are clearly visible on the return form.
If you require an exchange please give us full details of your requirements.
We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit.
All shoe and foot care products are non returnable.
Please be advised that due to the nature of the highly beaded decoration/ sequins / jewels of some products, some small beads and trims will become loose during normal wear and tear and are not a manufacturing fault.
Please note unless the description states otherwise our shoes are not waterproof.
If you wish to exchange your purchase as it is unsuitable please complete the returns form which has been provided to you within the shoe box or please contact us through phone or email.