FAQs
What payment methods do you accept?
The Foot Factory accepts all major credit cards.
You can also pay via:
- Afterpay (Select Countries)
- Applepay
- Clearpay (Select Countries)
- Google Pay
- Klarna (UK Only)
Can I purchase items in my local currency?
Yes, you may select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website, you will see prices listed in the regional currency.
Where do you ship to?
We ship across the world with international shipping rates from £8/€10/$10US
For many countries we also offer a free shipping option based on a spend threshold this will be displayed
How long will delivery take?
We do everything we can to fulfill orders quickly, however some of our Skechers products have a longer dispatch time as they are currently held in multiple warehouses.
Below the add to cart button you can see a dispatch estimate along with delivery services available to your area.
At the check out when selecting your delivery method a timescale will be displayed. This timescale includes the dispatch time.
If ordering multiple items with different delivery timescales then a timescale will not be displayed at checkout.
Do you offer returns or exchanges?
Yes. For more information on returns and exchanges as well as how to return an item please view our full returns policy
Need more help?
If you have any additional questions you can contact us
Skechers has become one of the world’s leading lifestyle and performance footwear brands, known for redefining everyday comfort through innovative design. Since launching in California in 1992, the brand has built a global reputation for creating shoes that blend modern style with advanced comfort technologies. From memory foam cushioning and lightweight midsoles to breathable materials and flexible constructions, every pair is designed to keep you moving with ease.
Across its diverse ranges—casual, athletic, walking, and work-ready styles—Skechers focuses on delivering reliable comfort for all ages and lifestyles. Whether you’re looking for supportive trainers, slip-on styles, or sporty silhouettes, Skechers offers practical, wearable designs that never compromise on feel. Their commitment to quality, comfort, and accessible style has made them a favourite among families, commuters, athletes, and anyone who values long-lasting all-day support.
Buy Skechers with confidence as The Foot Factory is an authorised retailer